Service & Product Delivery Policy
Last Updated: 19 August 2026
Thank you for choosing CDP Business Hub. We are committed to providing our customers with quality digital products, marketing services, business exposure services and other services as described on our website.
1. Digital Products
All digital products sold through CDP Business Hub are delivered electronically.
Once payment has been successfully received and confirmed, your digital product will be made available to you through the delivery method specified at checkout, which may include:
- Download link
- Email delivery
- Access through your customer account
- Another electronic method specified on the product page
No physical product will be shipped unless the product description specifically states otherwise.
Customers are responsible for providing a correct and active email address and ensuring that they have the appropriate device and software required to access their digital purchase.
2. Marketing & Social Media Services
Services such as social media management, content creation, flyer design, business exposure and other marketing services will commence according to the service package purchased.
Where applicable, customers will be contacted to provide the information, logos, photographs, social media access or other materials required to begin the service.
Delivery timelines may vary depending on the service purchased, the customer’s response time and the amount of information required.
3. Business Directory & Business Exposure
Business directory listings and promotional exposure will be provided according to the package purchased.
Customers are responsible for providing accurate business information, including:
- Business name
- Contact details
- Business description
- Logo
- Website or social media links
- Images
- Services offered
- Other relevant information
CDP Business Hub is not responsible for delays caused by incomplete or incorrect information supplied by the customer.
4. Custom Services
For customised services, delivery times will be communicated to the customer before or after payment, depending on the nature of the service.
Revisions, where included, must be requested within the period specified for the particular service.
5. Delays
Although we aim to deliver services within the agreed timeframe, delays may occur due to circumstances outside our reasonable control, including technical problems, platform outages, internet connectivity issues or delays in receiving information from the customer.
6. Customer Responsibility
The customer is responsible for checking that all information supplied to CDP Business Hub is correct before work begins.
CDP Business Hub cannot be held responsible for errors resulting from incorrect information, spelling, contact details, images, logos or other materials supplied by the customer.
7. Questions About Delivery
If you have not received your digital product or service within the expected timeframe, please contact us so that we can assist you.
CDP Business Hub
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